Marilyn ran across this on the Internet, and thought you might enjoy looking at communication from a slightly different perspective.
The Gail Tycer Blog
Strategic Business Writing
Gail Tycer
Gail Tycer is a strategic business communication authority: professional speaker; writer, author, editor; coach, consultant, facilitator, and strategist. She has been an advertising agency president; radio and television personality and executive; public relations director; and college professor.
The Gail Tycer Blog 